This section is about what cookies are, how we use them and how you can manage them.

What are cookies?

Cookies are small files that are stored on your device when you visit a website. The cookies mean that the website will remember you and how you've used the site every time you come back.

If you want to know more about cookies, head to aboutcookies.org or allaboutcookies.org (please note: these links open a new window or browser tab).

How we use cookies

We use cookies to do a number of things. For example, remembering your preferences, recording what you've put in your shopping basket, or counting the number of people looking at a website. We also use them to keep track of what you've bought from us, what you've done on our website, and to make online advertising more relevant to you.

Cookies themselves don't hold personal information. They only have a unique alphanumeric identifier that sits on your browser. Furthermore, in many cases, we will not be able to link the information we collect by using a cookie back to you. They can however, enable us to link that information back to you and your personal information, for example, when you log in, or choose to register for a newsletter.

We've put our cookies into the following categories, to make it easier for you to understand why we need them:

Strictly necessary – these are used to help make our website work efficiently.

Performance – these are used to analyse the way our website works and how we can improve it.

Functionality – these help to enhance your experience by doing things like remembering products you've added to your basket.

Targeting/advertising – these are used to share some information with third parties who we advertise with, so we know how you've reached our website. We can also use cookies to identify the parts of the website that you are interested in. We may then use this information to show you adverts and pages we think may also be of interest to you, to tailor how we communicate with you, or to tailor the contents of the communications we send to you. If you prefer, you can opt out of these. Tailoring of content means it includes information reflecting the interest you’ve shown in the content of our web pages, or offers or promotions that we think may interest you, and to improve how we respond to your needs.

We sometimes use persistent cookies as well as 'session-based' cookies. A 'persistent' cookie will remain for a period of time set for that cookie. A 'session-based' cookie is allocated only for the duration of your visit to our website and automatically expires when you close down your browser.

Cookies and you

To make a purchase you must have cookies enabled on your internet browser. Some of the more popular browsers are:

Internet Explorer

Firefox

Safari

Google Chrome

If you choose not to enable cookies, you’ll still be able to browse our website, but it will restrict some of the functionality of our website and what you can do.

First-party cookies

First-party cookies originate from the same domain as the website you’re currently visiting (in this case, bambooandgrey.com).

Third-party cookies

Third-party cookies originate from a domain that’s different to the website being visited. For example, when you visit our website, we may link to another company's website – like our Facebook or Instagram account. We don't control how they use their cookies, so we suggest you check their website to see how they're using them and how you can manage them.

To manage you cookies

You can choose to manage or disable cookies anytime through your browser settings, however, if you do some parts of our site may not work properly. Below are instructions on how to check whether cookies are enabled on your browser.

How to check cookies are enabled for PCs

Microsoft Internet Explorer 6.0, 7.0, 8.0

1. Click on 'Tools' at the top of your browser window and select 'Internet options' , then click on the 'Privacy' tab
2. Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
3. Settings above Medium will disable cookies

Google Chrome

1. Click on 'Tools' at the top of your browser window and select Options
2. Click the 'Under the Hood' tab, locate the 'Privacy' section, and select the 'Content settings' button
3. Now select 'Allow local data to be set'

Mozilla Firefox

1. Click on 'Tools' at the top of your browser window and select Options
2. Then select the Privacy icon
3. Click on Cookies, then select 'allow sites to set cookies'

Safari

1. Click on the Cog icon at the top of your browser window and select the 'Preferences' option
2. Click on 'Security', check the option that says 'Block third-party and advertising cookies'
3. Click 'Save'

How to check cookies are enabled for Macs

Microsoft Internet Explorer 5.0 on OSX

1. Click on 'Explorer' at the top of your browser window and select 'Preferences' options
2. Scroll down until you see 'Cookies' under Receiving Files
3. Select the 'Never Ask' option

Safari on OSX

1. Click on 'Safari' at the top of your browser window and select the 'Preferences' option
2. Click on 'Security' then 'Accept cookies'
3. Select the 'Only from site you navigate to'

Mozilla and Netscape on OSX

1. Click on 'Mozilla' or 'Netscape' at the top of your browser window and select the 'Preferences' option
2. Scroll down until you see cookies under 'Privacy & Security'
3. Select 'Enable cookies for the originating web site only'

Mozilla and Netscape on OSX

1. Click on 'Menu' at the top of your browser window and select 'Settings'
2. Then select 'Preferences', select the 'Advanced' tab
3. Then select 'Accept cookies' option

Targeted Cookies

You can manage targeted cookies through your browser settings, or you may find it more effective to use the advertising network’s own opt out tool, e.g. Google/Double Click; Advertising.com; Specific Media